- Please check your registered email address for appointment and token details. For any queries or assistance, please call 9661 68 9661.
- Token numbers are issued to help manage patient flow and reduce waiting time. They do not guarantee an exact consultation time.
- Patients are advised to monitor their live token status and arrive at the clinic before their token number is called.
- Patients who arrive after their token has been called may be accommodated after the currently active patients, subject to clinic workflow and doctor availability.
- Consultation order may be adjusted in cases of medical emergencies, urgent clinical requirements, procedures, or at the doctor's discretion.
- Token updates, notifications, and dashboard information are provided as a convenience service and may occasionally experience delays due to network, device, internet, or technical issues.
- Patients are responsible for providing accurate contact information for receiving token-related communication.
- Elysian Clinic reserves the right to modify, suspend, or discontinue the Smart Token System or its features at any time without prior notice.
- By registering for a token or using the Smart Token System, you acknowledge and agree to these Terms & Conditions.
Disclaimer: The Smart Token System is designed to enhance patient convenience and improve clinic efficiency. Actual consultation timing remains subject to patient volume, medical priorities, doctor availability, emergency cases, and clinic operations. Elysian Clinic does not guarantee a specific consultation time.
